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Our Newsletter

Shipping & Returns

Returns Policy

Because of the nature of the equipment we sell, we regret to inform you that all sales are final.  Many of our products are custom-built and have large numbers of components (such as tool sets) that are non-cancellable and non-refundable once production has begun.  In other cases they contain materials which require a documented chain of custody.  Unfortunately, for these reasons we do not accept returns or exchanges.  The products we carry are in most cases covered by the manufacturers' respective warranties.  We will facilitate the replacement of defective merchandise with the manufacturer on your behalf.  We are very knowledgeable regarding the equipment we sell; if you have any questions please contact us prior to placing your order.  Additionally, if you have questions regarding your equipment after you've received it, please contact us as well.  If extenuating circumstances prevail and a return is granted, it may be subject to a 20% restocking fee.  A full refund on back-ordered items is granted if we are unable to ship an order within 30 days from the date of purchase.


We can ship to any United States address, and selected international locations -- depending on the nature of the equipment you are purchaseing.  Many items that have lithium batteries may not be shipped by air, and some kits have HAZMAT components that may not be shipped outside the Continental U.S. (they must ship by ground only). Note that some products cannot be shipped to international destinations or APO/FPO.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  Our discounted  shipping only applies to the continental United States and due to the frieght charges associated with orders to non-CONUS addresses we may need to request additional funds for freight. We will contact you directly with that request. 


Terms and Conditions ("Terms")




Last updated 6/9/2017




Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Armyproperty.com website


Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.




By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.








If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your email and phone number






Links To Other Web Sites




Our Service may contain links to third-party web sites or services that are not owned or controlled by Armyproperty.com




Armyproperty.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Armyproperty.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.








We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.




Contact Us




If you have any questions about these Terms, please contact us.


Privacy Policy


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.




What personal information do we collect from the people that visit our blog, website or app?




We do not collect information from visitors of our site.


or other details to help you with your experience.




When do we collect information?




We collect information from you when you register on our site, place an order or enter information on our site.



How do we use your information?




We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


       To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.


       To improve our website in order to better serve you.


       To allow us to better service you in responding to your customer service requests.


       To quickly process your transactions.


       To ask for ratings and reviews of services or products


       To follow up with them after correspondence (live chat, email or phone inquiries)




How do we protect your information?




Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.


We use regular Malware Scanning.


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.




We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.




All transactions are processed through a gateway provider and are not stored or processed on our servers.




Do we use 'cookies'?




Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:


       Help remember and process the items in the shopping cart.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.


If users disable cookies in their browser:




If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.



Third-party disclosure




We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.




Third-party links




We do not include or offer third-party products or services on our website.








Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 


We have not enabled Google AdSense on our site but we may do so in the future.




California Online Privacy Protection Act




CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf


According to CalOPPA, we agree to the following:


Users can visit our site anonymously.


Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.


Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.


You will be notified of any Privacy Policy changes:


       On our Privacy Policy Page


Can change your personal information:


       By logging in to your account


How does our site handle Do Not Track signals?


We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?


It's also important to note that we do not allow third-party behavioral tracking




COPPA (Children Online Privacy Protection Act)




When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.


We do not specifically market to children under the age of 13 years old.




Fair Information Practices




The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.


In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:


We will notify you via email


       Within 1 business day


We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.